Did you hear the news about LL Bean’s new policy on returns? Well, now they are being sued over it. Recently LL Bean made a change on their return policy- It used to be 100% satisfaction Guarentee or full refund with no limits. That means I could have bought something 5 years ago and returned it to get a refund… Now the change is a 1 year return limit.
LL Bean was sued over the change stating that it goes against goodwill. Many people has relied on this return policy and have abused it by returning items they got from bins or thrift stores. LL Bean lost so much money on these false returns and had to make a change. READ MORE HERE
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